This page describes how your personal information is collected, used, and shared when you visit or make a purchase from JuliaKotenkoArt.com
When we talk about personal information in this Privacy Policy, We are talking about both — the device information and the order information.

device information (automatically collected)

We are automatically collecting certain information about your device, include information about your web browser, IP address, timezone, some of the cookies that are installed on your device, other information as which pages or products you visit, information about which websites or search terms referred you to  JuliaKotenkoArt.com and information about how do you interact with our website.

We collect device information using the following technologies:

• Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier;

• Log Files track actions occurring on the site and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps;

• Web Beacons, Tags, and Pixels are electronic files used to record information about how do you browse our website.

order information

Additionally, When you make a purchase or attempt to make a purchase through the website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

 

• In case of cancellation later than 24 hours after an order was placed, buyers are responsible for all costs of used materials

• In case of cancellation after 2-3 days, we are holding a charge of 10%In case of cancellation after 4 days and later the order was placed, we are holding a charge of 15%

• Cancellation after 14 days and beyond incurs a 30% charge

how do we use your personal information?

We use the order information that we collect generally to fulfil any orders placed through our website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations) Additionally, We use this order information to:

• communicate with you;

• screen our orders for potential risk or fraud; 

• and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the device information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our website (for example, by generating analytics about how our customers browse and interact with the site and to assess the success of our marketing and advertising campaigns)

 

sharing your personal information

We sharing your personal information only with proven and safe third parties to help us as described above (for example, we use Shopify to manage and power our online store or Google Analytics to help us understand our customers).
Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

behavioural advertising

We use your personal information to provide you with targeted advertisements or marketing communications that may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s educational page

You can opt out of targeted advertising following next links Facebook, Google and/or Bing. Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal

do not track

Please note that we do not alter our website's data collection and use practices when we see a DO NOT TRACK signal from your browser

your rights

If you are a European resident, you have the right to access the personal information we hold about and you and to ask to correct, update, or delete your personal information. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through our website), or otherwise to pursue our legitimate business interests listed above. Note that your information will be transferred outside of Europe, including to Canada and the United States.

data retention

When you place an order through the Site, we will maintain your order information for our records unless and until you ask us to delete this information.

changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

contact us, if you still have any questions

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